Snugra – Terms and Conditions

Last updated: November 2025

Welcome to Snugra (“we,” “our,” “us”). These Terms and Conditions govern your access to and use of our website www.snugra.com ,(the “Site”) and any related services, including ordering, shipping, and customer support.
By using our Site, you agree to these Terms. If you do not agree, please do not use our services.

1. General Use

By visiting or purchasing from Snugra, you confirm that you are at least 18 years old or have parental consent to use this website. You agree not to use our products for any unlawful or unauthorized purpose.

2. Product Information

We make every effort to display the colors, fabrics, and details of our products as accurately as possible. However, we cannot guarantee that your device’s display will perfectly represent the product colors.

All descriptions, images, and prices are subject to change at any time without notice.

3. Orders and Payments

• When you place an order, you will receive an email confirmation. This does not mean your order has been accepted — it only confirms that we received it.

• We reserve the right to accept or decline any order at our discretion.

• Payment can be made through our approved online payment gateways or cash on delivery (where available).

• Prices shown include applicable taxes unless otherwise stated. Shipping fees are calculated at checkout.

4. Shipping and Delivery

• We deliver within Egypt and may expand to international shipping in the future.

• Estimated delivery times are provided at checkout but may vary depending on your location and courier availability.

• Snugra is not responsible for delays caused by third-party delivery services, customs, or unforeseen events.

5. Returns and Exchanges

We want you to love your Snugra piece.

• Returns and exchanges are accepted within 7 days of delivery for unworn, unwashed items with original tags and packaging.

• For hygiene reasons, lingerie and intimate items cannot be returned or exchanged.

• To initiate a return or exchange, please contact our customer support at support@snugra.com

6. Intellectual Property

All content on this Site — including images, text, designs, graphics, and logos — is the property of Snugra and protected by applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or use any materials from our Site without our prior written consent.

Contact Us

For any questions or concerns about these Terms, please contact us:

Snugra Customer Support
📧 Email: support@snugra.com